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Why do some companies emerge from a product recall smelling like roses, while others don't emerge at all?
A good disaster management plan requires far more thought and planning than simply complying with government standards. In a world working at internet speed, identifying potential product issues, managing product recalls, disseminating important information and addressing customers all must be planned for and practiced.
Disaster planning should address the follow key elements:
A recall plan
A gap analysis in the traceability functionality in your ERP system
A customer-centric approach
To learn more, download our
Top 10 Tips for Surviving a Product Recall, and our
Total Recall: The True Cost of Foodborne Illness Infographic.
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