​Optimizing Service Line Performance

Academic Medical Center aligns patient encounters with relevant clinical service lines to increase profitability

A major Academic Medical Center (AMC) in the northeast initiated a program to align patient visits and financial data with relevant clinical service lines in order to understand performance with the objective of increasing profitability and consistency in care delivery. Every year, this center of excellence averaged 4.5 million patient encounters with nine million diagnostics and procedures. In addition, the AMC had six hospital data sources and nine defined service lines, and their data was filtered by ten thousand value comparisons. With so much information available, and users unable to analyze it, this health system realized it was time for a change.​

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